Bunku Entertainment
BUNKU
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Terms of Service

Last updated 22 October 2026

These terms are the agreement between you and the company that runs Bunku. Please read them before you open an account or join Bunku+. The short version: watch, enjoy and share fairly; respect the people who made the work; you can cancel and close your account online whenever you like.

1. Who we are

Bunku (bunkuentertainment.com) is operated by Abraxas Technologies (Pty) Ltd, a private company registered in South Africa with registration number K2025597811 ("we", "us"). Place of registration: South Africa.

The information that section 43 of the Electronic Communications and Transactions Act 25 of 2002 (ECTA) requires us to give you is collected in this section and in sections 5, 6 and 17.

2. Accepting these terms

You accept these terms when you open an account or join Bunku+. You can browse and watch free titles without an account; these terms still apply to that use where relevant. If you do not agree, please do not use Bunku.

3. Your account

  • You must be 18 or older to open an account or join Bunku+.
  • Where Bunku is offered. Bunku accounts and Bunku+ are not yet offered to people who live in the European Union, the European Economic Area (Iceland, Liechtenstein, Norway) or the United Kingdom. At sign-up we ask which country you live in; please answer truthfully.
  • Give us accurate details and keep your password private. One account is for one person.
  • We ask you to confirm your email address. Paid membership needs a confirmed address.
  • Tell us straight away at support@bunkuentertainment.com if you think someone else has used your account.

4. What Bunku offers

Bunku streams films, series, music, live shows and creator work celebrating African stories. Many titles are free to watch. Some titles are for Bunku+ members and are marked as such. Titles come and go as licences begin and end, and some titles may not be available in every country. We may improve, change or retire features; if a change takes away something you paid for, you may cancel and we will refund the unused part of that month.

5. Bunku+ membership

Bunku+ memberships open soon. Until they open, nobody can be charged. When they open:

  • Order review. Before you confirm, you see a summary of the plan, its price and billing cycle, and you can go back and change your choice. The agreement is made when you click to confirm; we then send you your invoice by email.
  • Price. The price is shown on the plans page and again before you confirm, in US dollars, with no VAT added. It is billed monthly, in advance, on the day of the month you joined. Any currency conversion fees your bank or card issuer charges are yours.
  • How you pay. We email you an invoice with a secure payment link; it is also on your account page. Your membership starts when your first payment arrives. Card details are handled by our regulated payment provider; we never see or store your full card number.
  • If a payment is late. If a renewal invoice is unpaid for more than 7 days, members-only titles pause until it is paid; your account and everything in it stay. If your first invoice is not paid within 14 days, we close the order and nothing is owed.
  • Cancelling. Cancel online any time in Settings, Billing. Your membership then runs to the end of the month you have paid for and does not renew. We do not refund part-months, except as set out in this section and in section 4.
  • 7-day cooling-off. Under section 44 of the Electronic Communications and Transactions Act 25 of 2002 (ECTA), you have a seven-day right to cancel an electronic transaction without reason. That right does not apply if you agree that the service will begin before the seven days expire and you acknowledge that you will lose the cooling-off right. Before you confirm your Bunku+ order, the summary shows the plan, its price and the billing cycle, and we ask you to give both the agreement and the acknowledgement by ticking a box. If you do so, the statutory right does not apply.
  • 7-day change of mind. As a separate courtesy, we offer a voluntary 7-day change-of-mind guarantee: you may cancel within 7 days after you join, without giving a reason, by cancelling in Settings or writing to support@bunkuentertainment.com, and we refund your first payment in full within 30 days.
  • Transaction record. We email you each invoice and show your invoices on your account page. An invoice is the full record of your transaction; you can access and keep it for at least 90 days after each payment, and we will send you a copy on request for as long as we keep billing records.
  • **Price changes. We give members at least 30 days' notice by email of a price change. It applies from your next renewal after the notice period. If you do not agree, cancel before then.

6. Shop, tips and pay-per-view

The merchandise shop, tips to creators and pay-per-view titles are not yet open for purchases. When any of them opens, its price, delivery and returns terms will be shown before you pay and added here.

7. Creators and uploads

If you upload a title, video, music, image, comment or live stream ("your content"):

  • Licence. You keep ownership. You give us a non-exclusive, worldwide, royalty-free licence to host, copy, stream, transcode, modify (for technical formatting only), display and promote your content on Bunku and in Bunku's own marketing, for as long as it is on Bunku and for up to 30 days after you remove it, only to complete its removal from caches. We may sub-license these rights only to our hosting and content delivery providers so they can deliver your content, and the licence passes to anyone to whom the Bunku business is transferred.
  • Your responsibility. You confirm that you own your content or have every right, licence and permission it needs, including for music, footage, artwork, trademarks, and the image and voice of every person in it, with written consent from every identifiable person who appears in it. If your content breaks these terms or the law, you indemnify us against the losses, claims and costs we suffer as a result. Nothing you upload may show a person under 18 in a sexual way, ever.
  • Age ratings. You must give each title an accurate age rating, following the Film and Publication Board's classification guidelines where they apply, and mark explicit content. We may assign or change a rating ourselves. You confirm that your content complies with the Films and Publications Act 65 of 1996 and does not contain material that would be classified "XX" or "X18" under it, and you will give us supporting documents we reasonably ask for. We may change a rating, restrict a title or remove unrated or misrated titles.
  • Earnings. Creator earnings and payouts are not yet open. When they open, their terms will be published before any money is earned.
  • Review and removal. We may review, restrict or remove content that breaks these terms or the law, and suspend accounts that do so repeatedly.

8. Fair use of Bunku

You must not:

  • break the law, or upload or share anything unlawful, including hate speech, incitement to violence, harassment, or content that sexually exploits anyone;
  • infringe anyone's copyright, trademark, privacy or image rights;
  • record, download (except where the site offers it), copy, re-stream or sell titles, or get around any access control, region restriction or paywall;
  • share or sell your account, or use another person's account;
  • scrape the site, overload it, probe it for weaknesses, or interfere with how it works;
  • pretend to be someone else, or mislead people about who you are.

We report child sexual abuse material to the authorities.

9. Copyright complaints

If you believe something on Bunku infringes your rights, send us a notice as described on our copyright page. We act on valid notices promptly, tell the uploader, and close the accounts of repeat infringers.

10. Age ratings, children and families

Accounts are for adults. Titles carry age ratings and some are not suitable for children. If children watch Bunku on a shared screen, an adult should choose what they watch.

11. Our rights and your licence to watch

Bunku, its design, software, logos and our own titles belong to us or our licensors. We give you a personal, non-commercial, non-transferable right to stream titles on Bunku for your own viewing while you follow these terms. Titles made by creators belong to them.

12. Availability

We work to keep Bunku running and secure, but we cannot promise it will always be available or free of errors. We may pause the service for maintenance; where we can, we tell you in advance.

13. Our responsibility to you

  • Nothing in these terms limits any right you have under the Consumer Protection Act 68 of 2008, ECTA or any other law that cannot be limited by agreement, or our liability for fraud, gross negligence or wilful misconduct, or for death or personal injury caused by our negligence.
  • Apart from that, we are not responsible for losses that were not reasonably foreseeable, or for indirect losses such as lost profits or lost data, and our total liability to you for any claim is limited to the fees you paid us in the 12 months before the claim arose. This cap does not apply to any liability that cannot be limited or excluded under applicable law, including liability to the extent that limiting it would be void under sections 51 and 61 of the Consumer Protection Act, or any other liability that a mandatory law prohibits us from limiting. For the avoidance of doubt, nothing in this section limits our liability for fraud, gross negligence or wilful misconduct, or for death or personal injury caused by our negligence.
  • You are responsible for losses you cause us by breaking these terms or the law, for example by uploading content you had no right to upload.

14. Suspending and closing accounts

  • You can close your account any time in Settings. If you are a paying member, cancel your membership first. Closing signs you out everywhere and removes your titles from public view straight away.
  • We may suspend or close an account that seriously or repeatedly breaks these terms or the law. Where it is safe and lawful, we tell you why and give you a chance to respond.
  • What happens to your information when an account closes is set out in our privacy notice.

15. Changes to these terms

We may update these terms, for example when we open new features or the law changes. For changes that matter, we give you at least 30 days' notice by email or on the site before they apply. If you do not agree, you can cancel and close your account before they apply. The "last updated" date at the top shows the latest version; earlier versions are available on request.

16. Privacy

Our privacy notice explains what personal information we collect and how we use and protect it.

17. Law, complaints and disputes

  • These terms are governed by the law of the Republic of South Africa.
  • If something goes wrong, please write to support@bunkuentertainment.com first so we can try to put it right.
  • If you are a consumer, you may also approach the National Consumer Commission or an accredited ombud, and you keep the right to go to a court that has jurisdiction where you live. Otherwise, the courts of the Western Cape, South Africa have jurisdiction.
  • If you live in another country, nothing in these terms takes away the protection that the consumer laws of your country give you.

18. Contact

Abraxas Technologies (Pty) Ltd, 50 Long St, Cape Town City Centre, Cape Town, 8000, South Africa. Telephone +27 63 874 5569. Email hello@bunkuentertainment.com.